All systems are functioning normally.
If you are having problems sending email from your redshift.com account, make sure your email program is set to use SSL on port 465 with the outgoing server set to smtp.redshift.com
If you need assistance doing this, please call Customer Care at 831-655-8710
Please note: Effective June 1st, phone support hours will be from 8AM to 6PM during the business work week of Monday to Friday.
Email Scam alert:
There is a new scam email going around that takes the form of a threat to expose the recipient’s web browsing actions (it makes the assumption that the user is looking at porn sites) and threatens to expose the user unless they pay the scammer a certain amount of money in bitcoin.
This IS a scam, and the scammer does NOT have any info about you. They do not have your contact information, nor can they send anything about you to the contacts.
Please just delete the email if you get it.
For more information about this scam, read this article.
If you are experiencing a problem not addressed in the above message, please contact us.
Users of redshift.com email are getting bounce messages when sending to Microsoft-controlled domains (Hotmail, Outlook.com, Live.com, MSN, etc.). Mail from the redshift.com domain is being blocked by these services due to spamming activity. We have requested that we be removed from their block list, but we have not received any ETA for this.