How will I know if I can get Red Shift wireless broadband?

A site survey will be performed for almost all potential customers to evaluate the line of site signal to our base stations.  If you know where our antennas are and you can see one, chances are good you can receive Red Shift wireless broadband. A site survey must be done prior to installing any wireless hardware. The ability for the antenna units to see each other without obstruction is called clear line of site. If we can’t achieve good signal strength from your rooftop, service will probably not be available for you. With that said there are always exceptions. Reception points within a half-mile (give or take) have been shown to operate without line of site, but these are conditions where the signal is capable of either penetrating or reflecting. Many factors influence and affect the radio signal. Building materials such as “Low-E” or other coated glass as well as foil insulation are barriers to the signal. Concrete can be penetrated in close proximity to the antennas. Wooden buildings can also be penetrated.  Trees are mostly water and stop the signal very effectively, but again, if proximity to the antenna is close enough, the signal will penetrate some foliage. BUT, and this can not be stressed enough, the signal will not penetrate any volume of trees at a distance. Distance is defined as more than a 1/2 mile, but again, it isn’t a black and white issue. There are cases where ISPs have literally burned through trees using amplifiers and highly directional antennas, but these are exceptions not rules. In some cases, trees can be overcome by using more frequent installations of access points in a micro-cellular deployment. Pine trees are easier to penetrate than oak or maple trees. Installations performed during winter months may stop functioning during leaf out in the spring.